Testimonials

Our reputation for excellence and the ability to deliver leading-edge solutions and unmatched service has garnered awards for innovation. Read what our customers have discovered about us and why the name CallSource® is synonymous with results.

 

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I have been in this industry 25 years - I have taken courses. I have taught courses. I was not expecting much, but your courses made me laugh, made me want to watch the next one. I really like the product and I'm excited to sell it. — Shirley Aguilar, CAM, CAPS, NAAEI Faculty, Director of Education, Apartment Association of Greater Dallas
Great! CallSource is the BEST tool for my team. LOVE IT! — Mary Alice, Sequoia Cable Ranch
Team Buckingham loves CallSource! Our private label university has taken out training to a whole new level. Our on-site teams are thrilled with the opportunity to take continuing education from the comfort of their own office at a time that works best with their schedule. CallSource makes it happen!
Kudos to Collean, Irene, and Alexis who are the best team to work with. — Kim Hurd, Director of Professional Development, Buckingham Management, LLC
• The National Apartment Association Educational Institute (NAAEI) sought to improve communication with and provide additional value to its local and state apartment associations around the country. After reviewing proposals from various education and technology companies, NAAEI selected CallSource to design a customized learning management platform for NAAEI and the state and local apartment associations.

• This highly-affordable system will provide an easy-to-use, graphical interface to deliver eLearning content from numerous sources. It will give local and state apartment associations an option to license or otherwise share content with one another and with NAAEI and will register and track all classroom training, as well as eLearning.

• For the first time, NAAEI will be able to track and retain each multifamily professional’s training history even when an individual moves from region to region or from company to company.
— Maureen Lambe, Vice President, National Apartment Association Education Institute
Our Company leased up a new Community in a record 9 months due to CallSource.
We did not pay one locator commission during the lease up. I can't imagine working anywhere without CallSource as a tool. — Elizabeth Francisco, Vice President, Sequoia Real Estate Management
CallSource is on invaluable tool for our mgt. teams and our sales teams. — Elaine Delude, VP of Marketing, Realty Services Inc.
The services provided by CallSource have enabled us to save money and make better business decisions. We couldn't ask for a better business partner than CallSource. — D. Dawn Miller, Director of Marketing, Sawyer Realty Holding LLC
I was impressed with the product, ease of use as well as the knowledge and professional conduct of Kathie and her staff on training and follow up.
The most important need was to help identify missed opportunities and to provide immediate feedback and training for our staff.
Performance Management, Coaching and Training.
Call Source has been a great tool to help synergize our leasing staff in our organization in becoming more proficient in selling
We have been able to increase our occupancy rates and closing rates on prospective sales calls as well as follow up on missed calls, as well as provide immediate feedback and training to our leasing agents. This system is a must for any organization in order to be a leader in their market. This has given me an added advantage over my competitors and helps provide consistent uniform training thru out our organization. — Allan Carr, Senior V.P., Midwest Property Management
The power of advertising numbers is so phenomenal it actually makes me smile when I am in front of a potential media representative. To be able to be in control of the whole negotiations with back up numbers is so COOL.

Now let’s talk about what it does in terms of internal company usage. To be able to listen to calls and call up the PCC’s and talk to them about the calls…….GOOD or BAD……is great. To allow the PCC’s to be able to go in and check missed calls and to get additional training is some powerful stuff. Bottom line………numbers do not lie, and with this CallSource program….I have the numbers. This is good GOOD STUFF!!! — Kim D. Keller, CEO/Owner
CallSource provides us with an invaluable tool that has enabled us to drive better results! The reporting and analytics they provide are essential in understanding the effectiveness of our marketing efforts and the performance of our team. By working with CallSource we have been able to save money and improve leasing pace, which has had a positive impact on our bottom line! I recommend CallSource to any company that wants to achieve better results! — April Boham, Scully Company
We have five hundred employees spread over several different States and locations. CallSource has made it easier for us to get training out to a large group of individuals spread out over various locations and to get it out within a certain timeframe of them being hired. — Katie Smith, Human Resources Manager, JMG Realty, Inc.

CallSource has been a great business tool for our management and leasing team. Everyone enjoys the classes and feedback, most of all they love the chance to improve their performance by utilizing all the tools CallSource has to offer. Our Representative has also been a wonderful mentor for our company. She is always available to help with any issues or questions we may have. The reporting capabilities have been a tremendous help to keep track of our marketing results and to keep budgets under control. — Julia Peckham, Asset Manager, Abode Management LLC
I have used five different call tracking services over the last four years, and CallSource is my favorite. — Kenny Pratt, COO, Crescent Properties
CallSource has repeatedly proven that they are engaged in our success. We get phone calls, emails, regular support, and personal visits from CallSource support staff. Any property management company, looking to add value for their owners should consider using CallSource. — Dave Simonson, Chief Operations Officer, Covenant Management Corp
No multifamily industry partner works harder at finding new and creative ways to use the expertise and data they have accumulated to help us improve our bottom line. In a very short time, TPA has made our leasing team more efficient and effective. We now make fact-based decisions instead of relying on hunches. Lasting and meaningful performance improvement can only be achieved by using accurate measures to evaluate performance – exactly what CallSource’s’ new analytics tools help us to do.
— John Cohan, Director of Marketing, Southern Management Corporation
CallSource is a fantastic tool. If more companies would realize that their number one lead source is phone traffic and not physical traffic, it should only seem logical to utilize CallSource. — DeWayne Williams, Director of Marketing, Bernard Allison Management Services, Inc.
CallSource has been an amazing tool for us. CallSource has made a huge difference in how we train. — Beth Buckman, Administrative Manager, ContraVest
CallSource has provided us with very useful information in making valuable, cost-effective decisions. — Christine Hanna, Marketing Analyst, William C. Smith & Co
CallSource has greatly increased our closing ratios and Mystery Shop Scores. We use the Caller Name and Address report on a monthly basis for direct mail pieces and follow up campaigns. I cannot say enough great things about CallSource, I highly recommend it! — Cheri Loudenbeck, District Manager, The Sterling Group

CallSource's website interface makes the procurement, tracking and maintenance of our phone numbers and ad sources an efficient and streamlined process. — Erin Emery, Marketing Specialist, The Irvine Company
It is a pleasure to do business with CallSource! — Thanh Lai-Dang, Director of Marketing, Sares-Regis Group

CallSource was willing to customize classes to meet our needs. CallSource's instructors do a really good job of getting the participants involved in the class. I would certainly recommend them. — Katie Smith, Human Resources Manager, JMG Realty, Inc.
CallSource in my indispensable tool that provides me first-hand knowledge of which advertising efforts really work. Listening to the recorded sales calls allows me to critique my employees' performance and hear what my customers really desire. — Lon J. Snyder, Asset Manager, J.H. Snyder Company
CallSource has been invaluable. It gives our team the capability to review and analyze their own calls to better hone their sales skills. In addition, we use CallReview to analyze the quality of our calls. Thank you CallSource. — Heather Quinn, Client Services Manager, Horizon Bay Senior Communities
CallSource provides a valuable training tool! — Cindy Silverbach, Director of Marketing & Training, Epoch Management
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